Regulatory Visit Types Regulatory Visit Types Type of Visit Announced or Unannounced Purpose Frequency Type of Facility Annual Compliance Unannounced To monitor for compliance with all applicable child care requirements Annually All Annual Compliance Follow-up Visit Unannounced To follow-up on violations cited during the Annual Compliance Visit Within 2 weeks of Annual Compliance Visit All Annual Compliance with Rated License Assessment Announced To monitor for compliance with all minimum child care requirements and applicable enhanced requirements for a Rated License Assessment. (Completed if an annual compliance visit has not been conducted within the last 6 months.) Once every 3 years All Complaint Investigation Unannounced To investigate a complaint report alleging child maltreatment and/or violations of child care requirements Allegations of child maltreatment – within 7 days of receipt of complaint Allegations of violations of child care requirements – Within 14 days of receipt of complaint All Complaint Follow-up Unannounced To continue the investigation of a complaint investigation and/or to monitor for correction of violations of child care requirements cited during a Complaint Visit. As warranted by the investigation All TA/Training Announced To provide technical assistance to providers regarding child care requirements. May be done at the request of the operator and/or as the need arises. Upon request by the operator All Prelicensing Consultation Announced To provide technical assistance and consultation regarding child care requirements to potential child care operators. Upon request by the operator All Temporary Time Period Visit Unannounced To monitor for compliance with child care requirements and provide technical assistance as needed during the temporary time period 2-3 visits in first 6 months of operation All ERS (Environment Rating Scale) Announced To review the results of Environment Rating Scale Assessment(s) Following an ERS assessment All Administrative Action Follow-up Lic Unannounced To monitor for compliance with a Corrective Action Plan issued as part of an Administrative Action (Issued due to licensing concerns only) Actions that change the status of a license – Every 4-6 weeks Written Warnings – 1 visit within 30 days Additional visits as warranted based on operator needs All Administrative Action Follow-up A/N Unannounced To monitor for compliance with a Corrective Action Plan issued as part of an Administrative Action (issued due to A/N concerns only) Actions that change the status of a license – Every 4-6 weeks Written Warnings – 1 visit within 30 days Additional visits as warranted based on operator needs All Other Unannounced Depends on situation; To follow-up on CBC Disqualifications, conduct NC Pre-K monitoring, or other visits that do not fit in to another category NA All Routine Unannounced Unannounced To monitor for compliance with child care requirements between annual compliance visits or when an annual compliance visit has already been conducted in the past 12 months Annually when caseload allows All Unannounced Visit Follow-Up Unannounced To follow-up on any unresolved issues from a previous visit. In addition, an initial visit conducted at a facility as a result of an administrative action when an operator is in the appeal timeframe. Following a visit where health and safety violations cited within 2 weeks All Attempted Visit NA This type of visit category is used when a consultant attempts to conduct any type of visit and does not find the facility in operation and no monitoring occurs NA All Courtesy Announced To stop by a child care facility or to meet with the operator when no monitoring occurs; for example, to pick up paperwork, etc. Upon request by the operator All Letter of Intent Announced or Unannounced To monitor for child care requirements applicable to a religiously sponsored child care program after a Letter of Intent has been received by DCDEE but prior to a Notice of Compliance being issued Following request from religious sponsored program Religious Sponsored facilities Rated License Assessment Announced To monitor for enhanced licensing requirements for the issuance of a Rated License. (Completed if annual compliance visit has been completed within the last six months.) Once every 3 years All