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Servicesbreadcrumb separatorDCDEE WORKS

Workforce Online Reporting and Knowledge System

Implemented December 30, 2016

The Division of Child Development and Early Education (DCDEE) Workforce Online Reporting Knowledge System (WORKS) will function as a single portal of entry for workforce education and professional development to collect, report, and track child care workforce information needed to support education requirements. WORKS will also enable DCDEE to continue to comply with state child care licensure statutes, and promote and coordinate educational programs and materials designed to improve the quality of child care available in the state.Staff in all child care positions must meet minimum education requirements. Previously, Education Evaluation Specialists in the Early Education Branch, Workforce Education Unit of DCDEE, assessed the education of individuals working in child care using paper applications in order to determine their qualifications. WORKS is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider applications.

Applicant Portal

You are now ready to create your DCDEE WORKS account! DCDEE WORKS includes a self-service component known as the applicant portal. This will be used by an individual applicant to register and maintain their workforce information to support education requirements. The portal is available online and requires that the user maintain an individual NCID username and password. All paperwork, with the exception of official transcripts, will no longer be submitted to the DCDEE Workforce Education Unit. These documents will be uploaded using DCDEE WORKS via the applicants WORKS account. 


DCDEE WORKS Training Simulator

Welcome to the DCDEE WORKS Training Simulator! The DCDEE WORKS Training Simulator is a resource for anyone who would like to learn more about creating a DCDEE WORKS account using a hands-on technique! Once you click the link below, you can move step-by-step through the DCDEE WORKS account process. Please note: Completing this process in the DCDEE WORKS Training Simulator will not result in a DCDEE WORKS account. 

Get started now! Visit the DCDEE WORKS Training Simulator. Step-by-step instructions to create your DCDEE WORKS account is also available for download.

DCDEE WORKS Maintenance

DCDEE WORKS will be unavailable daily between the hours of 12-2 a.m. for a brief maintenance update. We apologize for any inconvenience.

Contact the Workforce Education Unit for assistance:
Monday- Friday 8 a.m. to 5 p.m.
Phone: 919-814-6350 or Toll Free 1-800-859-0829




2201 Mail Service Center | Raleigh, NC 27699-2200
919-814-6300 | 1-800-859-0829 (In State Only)

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