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Regulatory Visit Types

Regulatory Visit Types

 

Type of Visit

 

Announced or Unannounced

 

Purpose

 

Frequency

 

Type of Facility

Annual Compliance

Unannounced

To monitor for compliance with all applicable child care requirements

Annually

 

All

Annual Compliance Follow-up Visit

Unannounced

To follow-up on violations cited during the Annual Compliance Visit

Within 2 weeks of Annual Compliance Visit

 

All

 

 

Annual Compliance with Rated License Assessment

 

 

Announced

To monitor for compliance with all minimum child care requirements and applicable enhanced requirements for a Rated License Assessment. (Completed if an annual compliance visit has not been conducted within the last 6 months.)

 

 

Once every 3 years

 

 

 

All

 

 

 

Complaint Investigation

 

 

 

Unannounced

 

 

To investigate a complaint report alleging child maltreatment and/or violations of child care requirements

Allegations of child maltreatment – within 7 days of receipt of complaint

Allegations of violations of child care requirements – Within 14 days of receipt of complaint

 

 

 

 

 

All

 

Complaint Follow-up

 

Unannounced

To continue the investigation of a complaint investigation and/or to monitor for correction of violations of child care requirements cited during a

Complaint Visit.

 

As warranted by the investigation

 

All

 

 

TA/Training

 

Announced

To provide technical assistance to providers regarding child care requirements. May be done at the request of the operator and/or as the need arises.

 

Upon request by the operator

 

All

 

Prelicensing Consultation

 

Announced

To provide technical assistance and consultation regarding child care requirements to potential child care operators.

 

Upon request by the operator

 

All

 

 

Temporary Time Period Visit

 

 

Unannounced

To monitor for compliance with child care requirements and provide technical assistance as needed during the temporary time period

 

2-3 visits in first 6 months of operation

 

 

All

 

ERS (Environment Rating Scale)

 

Announced

 

To review the results of Environment Rating Scale Assessment(s)

 

Following an ERS assessment

 

All

 

 

 

Administrative Action Follow-up Lic

 

 

 

Unannounced

 

To monitor for compliance with a Corrective Action Plan issued as part of an Administrative Action (Issued due to licensing concerns only)

Actions that change the status of a license – Every 4-6 weeks Written Warnings – 1 visit within 30 days Additional visits as warranted based on operator needs

 

 

 

 

All

 

 

 

Administrative Action Follow-up A/N

 

 

 

Unannounced

 

To monitor for compliance with a Corrective Action Plan issued as part of an Administrative Action (issued due to A/N concerns only)

Actions that change the status of a license – Every 4-6 weeks Written Warnings – 1 visit within 30 days Additional visits as warranted based on

operator needs

 

 

 

 

All

 

 

 

Other

 

Unannounced

Depends on situation; To follow-up on CBC Disqualifications, conduct NC

Pre-K monitoring, or other visits that do not fit in to another category

 

NA

 

All

 

 

Routine Unannounced

 

 

Unannounced

To monitor for compliance with child care requirements between annual compliance visits or when an annual compliance visit has already been conducted in the past 12 months

 

Annually when caseload allows

 

 

All

 

Unannounced Visit Follow-Up

 

Unannounced

To follow-up on any unresolved issues from a previous visit.                                In addition, an initial visit conducted at a facility as a result of an administrative action when an operator is in the appeal timeframe.

Following a visit where health and safety violations cited within 2 weeks

 

All

 

Attempted Visit

 

NA

This type of visit category is used when a consultant attempts to conduct any type of visit and does not find the

facility in operation and no monitoring occurs

 

NA

 

All

 

Courtesy

 

Announced

To stop by a child care facility or to meet with the operator when no monitoring occurs; for example, to pick

up paperwork, etc.

 

Upon request by the operator

 

All

 

 

Letter of Intent

 

Announced or Unannounced

To monitor for child care requirements applicable to a religiously sponsored child care program after a Letter of Intent has been received by DCDEE but prior to a Notice of Compliance being issued

 

Following request from religious sponsored program

 

 

Religious

Sponsored facilities

 

Rated License Assessment

 

Announced

To monitor for enhanced licensing requirements for the issuance of a Rated License. (Completed if annual

compliance visit has been completed within the last six months.)

 

Once every 3 years

 

All

 

 

 

 

2201 Mail Service Center | Raleigh, NC 27699-2200
919-527-6335 | 1-800-859-0829 (In State Only)

 
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