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      2. Early Educator Support (EES)
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        6. Teacher Employment Eligibility Requirements
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      3. North Carolina Pre-Kindergarten (NC Pre-K)
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        1. Contact Workforce Education Unit
        2. Workforce Online Reporting and Knowledge System (WORKS)
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    2. Background Checks
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      4. NC DHSR (Senate Bill 41) Background Checks
      5. State Human Resource Personnel Background Check
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    3. Child Care Rules, Law and Public Information
    4. Child Care Development Fund (CCDF)
    5. Preschool Development Grant - Birth through Five
      1. About
      2. Activity 1: Statewide Needs Assessment
      3. Activity 2: Strategic Plan
      4. Activity 3: Maximizing Parent Knowledge, Choice and Engagement
        1. Activity 3.2: Building Family Engagement and Leadership
      5. Activity 4: Sharing Best Practices and Professional Development for Early Childhood Workforce
      6. Activity 5: Improving Quality and Service Integration, Expanding Access and Developing New Programs
      7. Activity 6: Monitoring, Evaluation, Data Use, Meaningful Governance and Stakeholder Engagement
      8. Community Feedback
    6. DCDEE WORKS
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    8. Early Educator Support (EES)
      1. About the EES Unit
      2. EES FAQ
      3. EES Glossary
    9. Licensing
      1. Annual License Fee
      2. Getting a License
      3. Child Care License Overview
        1. Visit Types
      4. Licensing Requirements
      5. Licensing Requirements FAQ
      6. Star Rated License
        1. Star Rated License FAQs
        2. Education Standards
        3. Program Standards
        4. Increasing Your Star Rating
        5. How Points are Earned
        6. Curriculum
          1. Curriculum Child Care Law and Rules
          2. Four-Year-Old Formative Assessments
      7. Summer Day Camp Frequently Asked Questions
    10. NC FAST
    11. NC Pre-K Program
      1. Approved Curricula and Formative Assessments
      2. Advisory Committee Meeting
    12. Workforce Education Unit
  4. Parent
    1. Choosing Quality Child Care
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      1. Licensing Requirements FAQ
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    10. Developmental Assessments
  5. Provider
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        1. Be a Smart Consumer of Child Care Training
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      3. On-Going Training
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      5. ITS-SIDS Project
      6. Countable Technical Assistance
      7. Playground Safety
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      9. DCDEE Moodle
        1. How To Navigate Moodle
    2. Background Check
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    4. Child Care Subsidy
      1. Care for Children Receiving Subsidy
      2. Subsidy Funding Authorization
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      5. Subsidized Child Care Services Forms
      6. Market Rates
      7. Subsidy Rate Calculator
    5. DCDEE WORKS
    6. Foundations for Early Learning and Development
    7. Licensing
      1. Getting a License
      2. Annual License Fee
      3. Child Care License Overview
      4. Licensing Requirements FAQ
      5. Star Rated License
        1. Star Rated License FAQs
        2. Education Standards
        3. Program Standards
        4. Increasing Your Star Rating
        5. How Points are Earned
        6. Curriculum
      6. Summer Day Camp Frequently Asked Questions
    8. NC FAST
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    10. Providing Child Care
      1. Licensing Requirements Overview
      2. Licensing Requirements
      3. Providing Child Care FAQs
      4. Star Rated License
      5. Subsidized Child Care
        1. Care for Children Receiving Subsidy
        2. DCDEE Subsidy Compliance Unit
        3. Market Rates
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        5. Subsidy Funding Authorization
        6. Subsidy Rate Calculator
    11. Provider Resources
      1. Child Care Contacts Lookup
      2. Child Care in NC Resources
      3. Behavior Management
      4. Emergency Preparedness
        1. DCDEE Disaster Plan
        2. EPR in Child Care
    12. Regulated Child Care in NC
    13. Adoption Background Check
    14. Stabilization Grants
  6. County
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    3. Child Care Snapshot
      1. Child Care Statistical Report
    4. Child Care Statistical Reports
    5. Expenditure Reports
    6. Fact Sheets
    7. Subsidy Funding Authorization
    8. Subsidy Manuals
      1. Subsidized Child Care Forms
    9. Subsidy Technical Assistance
    10. Additional Resources
  7. How Do I...?
    1. Find Child Care Near My Work or Home
    2. Get Financial Assistance for Child Care
    3. File a Child Care Program Complaint
    4. Find Monitoring Reports
    5. Start a Family Child Care in My Home
    6. Become a Child Care Provider
    7. Become a Pre-K Teacher
    8. Create an NCID
    9. Get My Criminal Background Check
    10. Create a DCDEE WORKS Account
  8. Search for Child Care

DCDEE WORKS Customer Service Contact Information

Workforce Education Unit
8:00 AM – 5:00 PM; Monday - Friday

(919) 814–6350
Email: dcdee.works@dhhs.nc.gov
Website: https://ncchildcare.ncdhhs.gov/Home/DCDEESections/Workforce-Education-Unit

Related Questions: Educational Qualifications; Applications; Official Transcripts; Registration Review; Submission Uploads; DCDEE WORKS access
North Carolina Identity Management (NCID)
8:00 AM – 5:00 PM; Monday - Friday

(919) 754–6000 or Toll Free 1-800-722-3946
Email: dit.incidents@its.nc.gov

Related Questions: Valid/ Invalid NCID Username and password; NCID Security Questions; NCID error messages
DCDEE WORKS Technical Support
8:00 AM – 5:00 PM; Monday - Friday

(919) 814–6350
Email: dcdee.works@dhhs.nc.gov

Related Questions: Technical Assistance; DCDEE WORKS System Errors
 

 

 

2201 Mail Service Center | Raleigh, NC 27699-2200
919-814-6300 | 1-800-859-0829 (In State Only)

 

North Carolina Depertment of Health and Human Services
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