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      2. Early Educator Support (EES)
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        1. Contact Workforce Education Unit
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    2. Background Checks
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      2. Child Care Background Checks
      3. Foster Care Background Checks
      4. NC DHSR (Senate Bill 41) Background Checks
      5. State Human Resource Personnel Background Check
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    3. Child Care Rules, Law and Public Information
    4. Child Care Development Fund (CCDF)
    5. Preschool Development Grant - Birth through Five
      1. About
      2. Activity 1: Statewide Needs Assessment
      3. Activity 2: Strategic Plan
      4. Activity 3: Maximizing Parent Knowledge, Choice and Engagement
        1. Activity 3.2: Building Family Engagement and Leadership
      5. Activity 4: Sharing Best Practices and Professional Development for Early Childhood Workforce
      6. Activity 5: Improving Quality and Service Integration, Expanding Access and Developing New Programs
      7. Activity 6: Monitoring, Evaluation, Data Use, Meaningful Governance and Stakeholder Engagement
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    6. DCDEE WORKS
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    8. Early Educator Support (EES)
      1. EES FAQ
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      3. Mentoring and Evaluating Services
    9. Licensing
      1. Annual License Fee
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      3. Child Care License Overview
        1. Visit Types
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      5. Licensing Requirements FAQ
      6. Star Rated License
        1. Star Rated License FAQs
        2. Education Standards
        3. Program Standards
        4. Increasing Your Star Rating
        5. How Points are Earned
        6. Curriculum
          1. Curriculum Child Care Law and Rules
          2. Four-Year-Old Formative Assessments
      7. Summer Day Camp Frequently Asked Questions
    10. NC FAST
    11. NC Pre-K Program
      1. Approved Curricula
      2. Advisory Committee Meeting
      3. Formative Assessment
    12. Workforce Education Unit
    13. Smart Start Reporting System
  4. Parent
    1. Choosing Quality Child Care
      1. Checklist
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      3. Choosing Quality Care FAQ
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    4. Child Care Licensing Requirements
      1. Licensing Requirements FAQ
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    6. Star Rated Licenses
      1. Education Standards
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    8. Special Needs
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    9. Additional Resources
      1. Temporary Housing
      2. Child Care in NC Resources
    10. Developmental Assessments
    11. Military Families Child Care Assistance
  5. Provider
    1. Training and Professional Development
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        1. Be a Smart Consumer of Child Care Training
        2. Be a Smart Consumer of First Aid and CPR Training
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        4. Health and Safety Training FAQs
      3. On-Going Training
      4. ITS-SIDS Project
      5. Countable Technical Assistance
      6. Playground Safety
      7. DCDEE Training Approval & Renewal
      8. DCDEE Moodle
        1. How To Navigate Moodle
    2. Background Check
      1. Basic Information
      2. Adoption Background Check
      3. Child Care Background Check
      4. Foster Parent Background Check
      5. NC DHHS (Senate Bill 41) Background Checks
      6. State Human Resource Personnel
      7. Out of State Background Check Information
      8. Interstate Background Check Information
    3. Child Care Fee Assistance for Military Families
    4. Child Care Rules
    5. Child Care Subsidy
      1. Subsidy Funding Authorization
      2. Provider Subsidy Compliance Training
      3. Subsidy Manual
      4. Subsidized Child Care Services Forms
      5. Market Rates
      6. Market Rate Study
      7. Subsidy Rate Calculator
    6. DCDEE WORKS
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      1. Disaster Plan
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    8. Foundations for Early Learning and Development
    9. Licensing
      1. Getting a License
      2. Annual License Fee
      3. Child Care License Overview
      4. Licensing Requirements FAQ
      5. Star Rated License
        1. QRIS Modernization
        2. Star Rated License FAQs
        3. Education Standards
        4. Program Standards
        5. Increasing Your Star Rating
        6. How Points are Earned
        7. Curriculum
      6. Summer Day Camp Frequently Asked Questions
    10. NC FAST
    11. Provider Documents and Forms
    12. Providing Child Care
      1. Licensing Requirements Overview
      2. Licensing Requirements
      3. Providing Child Care FAQs
      4. Star Rated License
      5. Subsidized Child Care
        1. Care for Children Receiving Subsidy
        2. DCDEE Subsidy Compliance Unit
        3. Market Rates
        4. Subsidized Child Care Forms
        5. Subsidy Funding Authorization
        6. Subsidy Rate Calculator
    13. Provider Resources
      1. Child Care Contacts Lookup
      2. Child Care in NC Resources
      3. Behavior Management
    14. Regulated Child Care in NC
    15. Stabilization Grants
    16. Expansion and Access Grants
  6. County
    1. County Contacts Lookup
    2. County Documents and Forms
    3. Child Care Snapshot
      1. Child Care Statistic Report
    4. Expenditure Report
    5. Fact Sheets
    6. Subsidy Funding Authorization
    7. Subsidy Manuals
      1. Subsidized Child Care Forms
    8. Subsidy Technical Assistance
    9. Additional Resources
  7. How Do I...?
    1. Find Child Care Near My Work or Home
    2. Get Financial Assistance for Child Care
    3. File a Child Care Program Complaint
    4. Find Monitoring Reports
    5. Start a Family Child Care in My Home
    6. Become a Child Care Provider
    7. Become a Pre-K Teacher
    8. Create an NCID
    9. Get My Criminal Background Check
    10. Create a DCDEE WORKS Account
  8. Search for Child Care
  9. Kindergarten Search

DCDEE WORKS Customer Service Contact Information

Workforce Education Unit
8:00 AM – 5:00 PM; Monday - Friday

(919) 814–6350
Email: [email protected]
Website: https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit

Related Questions: Educational Qualifications; Applications; Official Transcripts; Registration Review; Submission Uploads; DCDEE WORKS access
North Carolina Identity Management (NCID)
8:00 AM – 5:00 PM; Monday - Friday

(919) 754–6000 or Toll-Free 1-800-722-3946
Email: [email protected]

Related Questions: Valid/ Invalid NCID Username and password; NCID Security Questions; NCID error messages
DCDEE WORKS Technical Support
8:00 AM – 5:00 PM; Monday - Friday

(919) 814–6350
Email: [email protected]

Related Questions: Technical Assistance; DCDEE WORKS System Errors

 

 

 

 

2201 Mail Service Center | Raleigh, NC 27699-2200
919-814-6300 | 1-800-859-0829 (In State Only)
[email protected]

 

 

North Carolina Depertment of Health and Human Services
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