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        5. NC DHSR (Senate Bill 41) Background Checks
        6. State Human Resource Personnel
        7. Out of State Background Check Information
      2. Early Educator Support, Licensure and Professional Development (EESLPD)
        1. About the EESLPD Unit
        2. EESLPD FAQ
        3. EESLPD Glossary
        4. EESLPD Licensure Enrollment
        5. EESLPD Offices at ECU and UNC Charlotte
        6. Teacher Employment Eligibility Requirements
        7. Teacher Evaluation Process
      3. North Carolina Pre-Kindergarten (NC Pre-K)
        1. Advisory Committee Meeting
      4. Regulatory Services
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      5. Subsidy Services
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      6. Workforce Education Unit
        1. Contact Workforce Education Unit
        2. Workforce Online Reporting and Knowledge System (WORKS)
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    5. Birth through Third Grade (B-3) Interagency Council
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  2. What's New
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  3. Services
    1. Financial Assistance
      1. Do I Qualify?
      2. How to Apply
      3. Financial Assistance FAQs
    2. Background Checks
      1. Adoption Background Checks
      2. Child Care Background Checks
      3. Foster Care Background Checks
      4. NC DHSR (Senate Bill 41) Background Checks
      5. State Human Resource Personnel Background Check
      6. Out of State Background Check Information
    3. Child Care Rules, Law and Public Information
    4. Child Care Development Fund (CCDF)
    5. DCDEE WORKS
    6. DCDEE Moodle
    7. Early Educator Support, Licensure and Professional Development (EESLPD)
      1. About the EESLPD Unit
      2. EESLPD FAQ
      3. EESLPD Glossary
    8. Licensing
      1. Annual License Fee
      2. Getting a License
      3. Child Care License Overview
      4. Licensing Requirements
      5. Licensing Requirements FAQ
      6. Star Rated License
        1. Star Rated License FAQs
        2. Education Standards
        3. Program Standards
        4. Increasing Your Star Rating
        5. How Points are Earned
        6. Curriculum
          1. Curriculum Child Care Law and Rules
          2. Four-Year-Old Formative Assessments
      7. Summer Day Camp Frequently Asked Questions
    9. NC FAST
    10. NC Pre-K Program
      1. Approved Curricula and Formative Assessments
      2. Advisory Committee Meeting
    11. Workforce Education Unit
  4. Parent
    1. Choosing Quality Child Care
      1. Checklist
      2. Child Care in NC Resources
      3. Choosing Quality Care FAQ
    2. File a Child Care Program Complaint
    3. Need Help With Child Care Costs?
    4. Child Care Licensing Requirements
      1. Licensing Requirements FAQ
    5. County Resource Lookup
    6. Star Rated Licenses
      1. Education Standards
      2. Program Standards
    7. Child Safety
      1. Product Safety Recalls
    8. Special Needs
      1. Special Needs Criteria
      2. Special Needs Resources
      3. Special Needs FAQs
    9. Additional Resources
      1. Temporary Housing
      2. Child Care in NC Resources
      3. Developmental Assessments
  5. Provider
    1. Training and Professional Development
      1. ProSolutions
      2. DCDEE Moodle
        1. How To Navigate Moodle
      3. Credential Requirements
      4. Education Requirements
      5. Emergency Preparedness and Response
      6. ITS-SIDS Project
      7. Training Requirements
        1. Be a Smart Consumer of Child Care Training
        2. Be a Smart Consumer of First Aid and CPR Training
        3. Ongoing Training FAQ
        4. Health and Safety Training FAQs
      8. Exempt Training Agencies
    2. Background Check
    3. Child Care Rules
    4. Child Care Subsidy
      1. Care for Children Receiving Subsidy
      2. Subsidy Funding Authorization
      3. Provider Subsidy Compliance Training
      4. Subsidy Manual
      5. Subsidized Child Care Services Forms
      6. Market Rates
      7. Subsidy Rate Calculator
    5. DCDEE WORKS
    6. Foundations for Early Learning and Development
    7. Licensing
      1. Getting a License
      2. Annual License Fee
      3. Child Care License Overview
      4. Licensing Requirements FAQ
      5. Star Rated License
        1. Star Rated License FAQs
        2. Education Standards
        3. Program Standards
        4. Increasing Your Star Rating
        5. How Points are Earned
        6. Curriculum
      6. Summer Day Camp Frequently Asked Questions
    8. NC FAST
    9. Provider Documents and Forms
    10. Providing Child Care
      1. Licensing Requirements Overview
      2. Licensing Requirements
      3. Providing Child Care FAQs
      4. Star Rated License
      5. Subsidized Child Care
        1. Care for Children Receiving Subsidy
        2. DCDEE Subsidy Compliance Unit
        3. Market Rates
        4. Subsidized Child Care Forms
        5. Subsidy Funding Authorization
        6. Subsidy Rate Calculator
    11. Provider Resources
      1. Child Care Contacts Lookup
      2. Child Care in NC Resources
      3. Behavior Management
      4. Emergency Preparedness
        1. DCDEE Disaster Plan
        2. EPR in Child Care
    12. Regulated Child Care in NC
  6. County
    1. County Contacts Lookup
    2. County Documents and Forms
    3. Child Care Snapshot
      1. Child Care Statistical Report
    4. Child Care Statistical Reports
    5. Expenditure Reports
    6. Fact Sheets
    7. Subsidy Funding Authorization
    8. Subsidy Manuals
      1. Subsidized Child Care Forms
    9. Additional Resources
  7. How Do I...?
    1. Find Child Care Near My Work or Home
    2. Get Financial Assistance for Child Care
    3. File a Child Care Program Complaint
    4. Find Monitoring Reports
    5. Start a Family Child Care in My Home
    6. Become a Child Care Provider
    7. Become a Pre-K Teacher
    8. Create an NCID
    9. Get My Criminal Background Check
    10. Create a DCDEE WORKS Account
  8. Search for Child Care

DCDEE WORKS Customer Service Contact Information

Workforce Education Unit
8:00 AM – 5:00 PM; Monday - Friday

(919) 814–6350
Email: dcdee.works@dhhs.nc.gov
Website: https://ncchildcare.ncdhhs.gov/Home/DCDEESections/Workforce-Education-Unit

Related Questions: Educational Qualifications; Applications; Official Transcripts; Registration Review; Submission Uploads; DCDEE WORKS access
North Carolina Identity Management (NCID)
8:00 AM – 5:00 PM; Monday - Friday

(919) 754–6000 or Toll Free 1-800-722-3946
Email: dit.incidents@its.nc.gov

Related Questions: Valid/ Invalid NCID Username and password; NCID Security Questions; NCID error messages
DCDEE WORKS Technical Support
8:00 AM – 5:00 PM; Monday - Friday

(919) 814–6350
Email: dcdee.works@dhhs.nc.gov

Related Questions: Technical Assistance; DCDEE WORKS System Errors
 

 

 

2201 Mail Service Center | Raleigh, NC 27699-2200
919-814-6300 | 1-800-859-0829 (In State Only)

 

North Carolina Depertment of Health and Human Services
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