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March 26 – COVID-19 Emergency Child Care Operations and Financing Guidance


Effective April 1, we expect all child care programs to meet new health, safety and operational guidelines. If you are currently open and wish to remain open after March 31, child care programs must complete a COVID-19 Emergency Child Care Provider Application Form by 11:59 p.m. on March 31.  The application details the health, screening, safety and operational requirements for remaining open or reopening to provide emergency child care to critical workers.  Additionally, a financial assistance package for providers and families is also included in the guidance document.

March 18 - Flexibility in Policy and Regulatory Requirements Announced


With the closure of North Carolina's public schools, DCDEE knows the demand on the state's licensed child care facilities is elevated. In order to provide relief and flexibility to child care facilities, DCDEE has been actively working to identify policy and regulatory requirements that can be temporarily waived, while still ensuring the health, safety, and well-being of children.  The Flexibility in Policy and Regulatory Requirements Announcement gives information about the temporary changes in rules.

March 17 Update - Subsidy & NC Pre-K Payment Information for March 2020


Thank you for supporting our state and our families by providing vital care and services. DHHS and DCDEE understand that you are worried about the financial impact this event may have on your programs.

To assist child care providers, the Division is making the following policy changes:

1. Child Care Subsidy: For the month of March, all licensed child care centers and family child care homes will receive full subsidy payment for each child receiving Child Care Subsidy Assistance and enrolled in their facility according to each child's plan of care.

2. NC Pre-K: Pre-K programs will be paid in full for the entire month of March, regardless of child attendance or program closure.

DCDEE will assess payment policy options for future months as the need develops.  We encourage you to check online daily for the most up-to-date information.

March 16 2020 Updated Coronavirus Information


In these unprecedented times, we know you are worried about providing a healthy workplace for yourself and your staff and safe, reliable care for the children you serve. We also know you may need to make difficult choices about whether to stay open or whether to temporarily close, and we know you do not make this decision lightly.

We are working daily to ensure you have the information you need to keep yourself and your families healthy—both your own and the families for which you provide care. 

This is the first of many communications, we want to start with health guidance first. We also want to provide you with access to trusted resources you can connect with if you have additional questions. 

We hope you’ll partner with us by:

Connecting with consultants

Your child care consultant will be checking in with you by phone on a consistent basis to answer questions and provide support.

A child care health consultant is also available to answer any questions. The attached spreadsheet lists the child care health consultant assigned to your county. 

Thank you for supporting our state and its families by providing vital care and services. 


CCHC Directory 2020-3-16

Interim Coronavirus Disease 2019 (COVID-19) Guidance for Child Care Settings

NCDPI - Office of Early Learning

In an effort to support teachers and families, these resources have been gathered and created to provide weekly learning activities that do not require technology and are aligned to NC standards. Resources are organized by age and grade level. Knowing that children develop and learn at different rates please don't hesitate to look at resources outside of your child's age or grade level.

rootle - PBS KIDS Channel

"When I was a boy and I would see scary things in the news, my mother would say to me, 'Look for the helpers. You will always find people who are helping.'"
 — Fred Rogers


Rootle puts the well-being of its young audience members and their loved ones as its top priority. A trusted safe haven for children, Rootle is here for you in this turbulent time. To support children and their families, caregivers and educators, Rootle and PBS KIDS have worked tirelessly to curate videos and resources designed to help talk to children about the COVID-19 virus. These are available in a free daily newsletter and at and at Rootle and PBS KIDS use time-tested and expert-vetted resources designed for kids’ seeking entertainment and families and caregivers’ seeking education.



2201 Mail Service Center | Raleigh, NC 27699-2200
919-814-6300 | 1-800-859-0829 (In State Only)

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