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ChildCareStrongNC Public Health Toolkit Updated


The North Carolina Department of Health and Human Services (NCDHHS) has updated the guidance on face coverings in child care facilities as outlined in the ChildCareStrongNC Public Health Toolkit.      


The updated guidance clarifies that school-age children five (5) years or older who are in kindergarten or above are required to wear face coverings when they are or may be within six (6) feet of another person, unless a family member states that an exception applies for the child. NCDHHS recognizes that some five-year-old children attending child care programs are not yet in kindergarten. For these children, it is recommended that they wear face coverings if they can reliably wear, remove, and handle masks following Center for Disease Control (CDC) guidance. The face covering guidance applies to children who are on site at the child care facility, as well as on tran

Interim COVID-19 Reopening Policies for NC Pre-K Programs


The Interim COVID-19 Reopening Policies for NC Pre-K Programs applies to all NC Pre-K Providers – regardless of whether they are located in in public schools or nonpublic/private sites and provides information on the following:

  • Goals for the 2020-21 NC Pre-K Program Year
  • Program Year
  • Mode of Classroom Instruction
  • Health & Safety Guidance
  • Remote Learning Requirements
  • Payment Policy
  • Reporting Requirements

On August 5, NCDHHS shared a letter with public school superintendents regarding the Interim NC Pre-K Reopening Guidance.

Operational FAQ for School Age Care


This FAQ is intended to help leaders from child care programs, public schools, community-based organizations (CBO), Local Health Departments, and other groups working to provide care to school-age children during periods of remote learning. Questions that have not been answered by local partners or through this FAQ can be submitted to

Updated COVID-19 Child Care Payment Policies


DCDEE has released important updated  COVID-19 Child Care Payment Policy information. The Division will make Subsidized Child Care Program payments to all OPEN subsidized child care providers for June and July service months consistent with the March payments for February services, as recorded in NC FAST. For June and July 2020, DCDEE will cover the cost of parent copayments for the child care subsidy program for providers that are open. Child care programs must not collect parent copayments for these months.


The updated COVID-19 Child Care Payment Policy document provides detailed information about policy changes that apply to licensed or regulated child care facilities for the months of April, May, June, and July 2020 (subject to the availability of funding) related to: 1) Subsidized Child Care Assistance payments, 2) NC Pre-K program payments 3) Emergency Child Care Subsidy program payments, 4) Bonus payments to child care teachers and staff providing services during the COVID-19 outbreak and 5) Operational grants.

Remote Learning Resources

Birth – 2 years, NC Pre-K/Pre-K, and K – 2nd Grade

In an effort to support teachers and families, DCDEE and the NC Department of Public Instruction Office of Early Learning have worked collaboratively to gather and create resources to provide weekly learning activities that do not require technology and are aligned to NC standards. Resources are organized by age and grade level. Knowing that children develop and learn at different rates, feel free to look at resources outside of your child’s age or grade level.

rootle - PBS KIDS Channel

"When I was a boy and I would see scary things in the news, my mother would say to me, 'Look for the helpers. You will always find people who are helping.'"
 — Fred Rogers


Rootle puts the well-being of its young audience members and their loved ones as its top priority. A trusted safe haven for children, Rootle is here for you in this turbulent time. To support children and their families, caregivers and educators, Rootle and PBS KIDS have worked tirelessly to curate videos and resources designed to help talk to children about the COVID-19 virus. These are available in a free daily newsletter and at and at Rootle and PBS KIDS use time-tested and expert-vetted resources designed for kids’ seeking entertainment and families and caregivers’ seeking education.



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919-814-6300 | 1-800-859-0829 (In State Only)

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