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Workforce Online Reporting and Knowledge System

The Division of Child Development and Early Education (DCDEE) Workforce Online Reporting and Knowledge System (WORKS) was implemented on December 30, 2016, and functions as a single portal of entry for workforce education to collect, report, and track child care workforce information needed to support education requirements. DCDEE WORKS enables DCDEE to continue to comply with state child care licensure statutes and promote and coordinate educational programs and materials designed to improve the quality of child care available in the state. Staff in all child care positions must meet minimum education requirements. DCDEE WORKS is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider applications.

 

Applicant Portal

DCDEE WORKS includes a self-service component known as the applicant portal. This is used by an individual applicant to register and maintain their workforce information to support education requirements. The portal is available online and requires that the user maintain an individual NCID username and password. All paperwork, with the exception of official transcripts, will no longer be submitted to the DCDEE Workforce Education Unit. These documents will be uploaded using DCDEE WORKS via the applicants' WORKS account.

DCDEE WORKS logon

 

DCDEE WORKS Training Simulator

Welcome to the DCDEE WORKS Training Simulator! The DCDEE WORKS Training Simulator is a resource for anyone who would like to learn more about creating a DCDEE WORKS account using a hands-on technique! Once you click the link below, you can move step-by-step through the DCDEE WORKS account process. Please note: Completing this process in the DCDEE WORKS Training Simulator will not result in a DCDEE WORKS account. 

Get started now! Visit the DCDEE WORKS Training Simulator. Step-by-step instructions to create your DCDEE WORKS account is also available for download.

 

DCDEE WORKS Maintenance

DCDEE WORKS will be unavailable daily between the hours of 12-2 a.m. for a brief maintenance update. We apologize for any inconvenience.

Contact the Workforce Education Unit for assistance:
Monday- Friday 8 a.m. to 5 p.m.
Phone: 919-814-6350 or Toll Free 1-800-859-0829
Email: [email protected]

DCDEE WORKS Resources

 

 

 

2201 Mail Service Center | Raleigh, NC 27699-2200
919-814-6300 | 1-800-859-0829 (In State Only)
[email protected]

 

 

North Carolina Depertment of Health and Human Services
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